written by | April 27, 2022

Mobile Banking and Types of Mobile Banking Services

Digitalisation is one of the biggest leaps of this century, and mobile banking has revolutionised the banking sector. There is no need to wait for anything now as everything is happening at the fingertips on mobile. Mobile banking's meaning is one of the most revolutionary changes. The long queue at the banks disappeared due to upgradation in technology, and the transactions are faster and safer now. This made it easier for the bank employees to do their job. Mobile banking has made the work so easy that the customer doesn't even have to visit the bank. 

Did you know?

Mobile banking is preferable today as all the details are available on mobile rather than the retro way of working or going to banks to fulfil the transactions.

Also Read: What is Mobile Money Identifier (MMID)?

What is Mobile Banking?

Mobile banking is a piece of web banking, and despite mainstream thinking, they are viewed as the cut out of the same cloth. Like web banking, mobile banking is accessible 24 hours every day, 365 days a year. It can be utilised to fill fundamental roles like service bills, instalments, reserves move, balance checking, and setting up spending limits, among others, on a mobile gadget through the web. Whenever you play out a monetary exchange, you will get all of the essential cautions and notices on your mobile to check that you have finished it. 

A Brief History of Mobile Banking

Before the presentation and enablement of mobile web administrations in 1999, mobile banking was done principally through messages or SMS; it was known as SMS banking. European banks were on the outskirts of mobile financial help, utilising the mobile web through WAP support. SMS banking and mobile web were the most famous mobile financial items before 2010. Mobile financial (applications) started to advance with the improvement of cell phones with iOS or Android working frameworks and mobile financial (applications) started to advance. Clients had the option to download the banking applications onto their cell phones with more modern connection points and improved value-based capacities.

Until this point, numerous monetary organisations utilise the two SMS and mobile applications to keep their clients educated regarding their record exercises or convey cautions regarding conceivable extortion and update and upkeep of administration arrangements. Models can be an instant message from a bank, telling clients that their ATMs or applications won't be open during a specific period because of framework support, or an affirmation message from the bank regarding exchange done by the client through the mobile application.

How to Use Mobile Banking?

Methods of getting mobile banking:

  • Mobile application
  • SMS Banking

As of now, mobile applications are among the most famous ways of making the most of mobile banking. For this situation, the bank gives a devoted mobile application to its clients with all the essential highlights and administrations previously installed on the stage.

Mobile Application

  • Look at your balance.
  • Make instalments and move assets between/from connected accounts
  • Block your charge/Visas quickly if there should be an occurrence of burglaries
  • Get little explanations, advance articulations, and card proclamations
  • Set cautions on account action
  • Make demands for actually take a look at books and charge/Mastercards

You can likewise look at your venture portfolio, if material, screen your decent stores and common assets, and access other speculation administrations. In this way, mobile applications are profoundly flexible with regard to mobile banking.

SMS Banking

With SMS banking, the administrations are undeniably more confined. The thought here is to enlist your number with the bank for SMS banking. Post this, you ask about your record data by sending an SMS to the bank's assigned number, and thus, you will get an answer from the bank noting your question. SMS banking is reasonable for those clients who don't claim a cell phone or approach the web. You can utilise SMS banking to check your record balance, acquire small scale articulation, and perform other comparative exercises. You can't move assets or do any monetary exchanges here; it fills in as a means for you to check your record subtleties.

Also Read: What are Mobile Wallets and how do they work?

Types of Mobile Banking

  • Account information access
  • Transactions
  • Investments
  • Support services
  • Content and news 

Account Information Access

Account data access permits clients to see their account adjusts and explanations by mentioning a smaller than normal account articulation, audit value-based and account history, monitor their term stores, survey and view credit or card proclamations, access venture proclamations (value or common assets), and for certain organisations, the board of insurance contracts.


Transactional administrations empower clients to move assets to accounts at similar foundations or organisations, perform self-account moves, pay outsiders (like bill instalments), and make buys in a joint effort with different applications or prepaid specialist co-ops. Irrespective of any transaction or the news, you will get all the notifications on the mobile phone, which is very helpful to you.


Venture the board administrations empower clients to deal with their portfolios or get a constant perspective on their speculation portfolios (term-stores, and so forth). There is a separate tool and the section available which shows you the different ways suitable for the investment.

Support Services

Support administrations empower clients to keep an eye on the situation with their solicitations for advance or credit offices, circle back to their card demands, and find ATMs. The best thing about mobile net banking is that it provides the best support service that solves the client's issues, which is essential.

Content and News

Content administrations give news connected with finance and the most recent proposals by the bank or organisation. Apart from the ones mentioned above, banks provide various schemes and offers, which is the major attraction for the customers. The offers are required to provide discounts to the customer.

Advantages of Mobile Banking

You can get to your record nuances and perform basic trades from your cell phone, at whatever point, rapidly. Notwithstanding where you are in the world, as long as you have a phone and web, you can screen your assets without any problem. You can connect with your bank anytime, anywhere through mobile banking. Whether you are managing issues associated with saving moves or have to impede your card immediately, you can instantly advance toward the bank's client help, and they will determine your issue.

Drawbacks of Mobile Banking

Mobile banking services are restricted in their usefulness. It permits the client to move reserves, cover bills, check account subtleties, set PIN code, block your card, and various essential capacities. It is an advantageous choice to perform everyday exchanges with no problems. To do such, all you want is the bank's mobile application or the mobile rendition of the bank's site on your cell phone.


A mobile banking transaction is defined as conducting financial transactions via a smartphone (cell phone, tablet, etc.). This activity can range from anything as simple as a bank transmitting fraud or usage activities to a client's cell phone to something as sophisticated as a customer paying bills or sending the money internationally. The ability to bank from any location and at any time is one of the main advantages of mobile banking. As opposed to traditional banking methods such as in-person or on a computer, online banking has a lot of drawbacks, including security problems and a limited range of capabilities.
Follow Khatabook for the latest updates, news blogs, and articles related to micro, small and medium businesses (MSMEs), business tips, income tax, GST, salary, and accounting.


Q: Is it safe to do banking transactions on a mobile device?


Mobile banking applications have the potential to be more secure than online banking. In contrast to your browser, apps have built-in security; well-designed apps do not retain your personal information on your device, in contrast to your browser. As you might assume, online banks encrypt your data before it is transmitted from your smartphone to a third party.

Q: What are the benefits of mobile banking?


The following are some of the advantages of mobile banking: Convenience. You can check your account balances, locate ATMs, transfer funds, and even deposit checks with ease. The above-mentioned everyday duties can now be completed without visiting a credit union branch. You don't even need a computer to bank on the go these days.

Q: What exactly is the purpose of mobile banking?


Obtaining account balances and a list of recent transactions and making digital bill payments, mobile check deposits, P2P payments, and money transfers between two customers' accounts are all possible through mobile banking, based on the options of the mobile banking app provided.

Q: What is meant by mobile banking, and how does it work?


A mobile banking transaction is defined as conducting financial transactions via a mobile device (cell phone, tablet, etc.). This activity can range from anything as simple as a bank transmitting fraud or usage activities to a client's cell phone to something as complicated as paying the bills or sending money internationally.

Disclaimer :
The information, product and services provided on this website are provided on an “as is” and “as available” basis without any warranty or representation, express or implied. Khatabook Blogs are meant purely for educational discussion of financial products and services. Khatabook does not make a guarantee that the service will meet your requirements, or that it will be uninterrupted, timely and secure, and that errors, if any, will be corrected. The material and information contained herein is for general information purposes only. Consult a professional before relying on the information to make any legal, financial or business decisions. Use this information strictly at your own risk. Khatabook will not be liable for any false, inaccurate or incomplete information present on the website. Although every effort is made to ensure that the information contained in this website is updated, relevant and accurate, Khatabook makes no guarantees about the completeness, reliability, accuracy, suitability or availability with respect to the website or the information, product, services or related graphics contained on the website for any purpose. Khatabook will not be liable for the website being temporarily unavailable, due to any technical issues or otherwise, beyond its control and for any loss or damage suffered as a result of the use of or access to, or inability to use or access to this website whatsoever.