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written by | October 11, 2021

How to Start a Hardware Store Business? 10 Easy Steps Explained

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Hardware stores are like other stores, and products for the hardware market are sold to customers via stores. Before you open a store in the hardware sector, it is essential to understand the items offered by hardware stores. You should know what products are offered in hardware stores and the purpose of using them.

Hardware stores are an extremely lucrative venture to establish in India and generate huge profits. Hardware stores can accommodate small and big projects. They can accommodate simple home improvement projects to major construction projects. 

The equipment and supplies required for these kinds of projects are readily available in hardware stores. This article will provide the steps to establish an enterprise in a hardware store in India.

Did You Know?

Revenue in the hardware segment in India is projected to hit ₹3750 crores in 2022. The expected CAGR from 2022 to 2026 is expected to be 15.03%. India’s industrial growth is the main reason for the growing hardware demand.

Know-How to Begin Your Own Hardware Shop Business

Select the Place

The ideal place to begin a hardware store is when there is a growing group of people making their very first home.

Find possible satellite towns and start with a small amount. As the estate expands, the business will likely expand because it will benefit from customers' loyalty that you can earn through operating on the market for many years.

It's vital to make sure you're picking a market that has sufficient purchasing power, i.e. customers that can invest enough in a month and are able to pay in time.

Also Read: 10 Business Ideas That You Can Start Under ₹5 Lakhs Investment

Create the List of the Materials Needed for the Hardware Store

The hardware shop business isn't the same as opening a grocery store. The store is not designed the way in which the owner is required to complete the work of renovation, fill the products and start selling them to customers.

As we know, there are not only hundreds of things in hardware; it's a problem for the business owner to decide the items of his shop and what items are not to be kept. It is not possible for the business owner to store all of the items at the beginning. So, it's not the best idea to include more than a few items in the shop.

Business owners have to determine what their top-selling products are by talking to the proprietors of stores selling hardware located in the same region. In the beginning, an entrepreneur who is opening a hardware store must keep the products that are in high demand in that region. 

This reduces the expense for the hardware shop business owner and also ensures that no items will be kept in the store for too long. So, the business owner should prepare a list of the items and request estimates from various vendors so that he can control the financing by using them.

Control Finance

The issue of getting capital to fund an enterprise is the primary and most important challenge for entrepreneurs. Hardware-based startups require more money than software-based ones. When you are setting up a hardware enterprise in India, it is essential to have sufficient funds to sustain your business. 

If you're not able to raise the capital required, you should put off your plans in order to not end up in a financial hole. Develop a hardware-based business plan and calculate what amount of capital you'll require, and proceed from there. Hardware development is a substantial amount of cash. Don't underestimate the costs of development.

You should also consider the funds which you can use when you have unanticipated expenses. If you're brand new to the business world and are looking to start a business using the hardware, the best option is to talk with a business consultant who has the proper knowledge in hardware. A consultant for business development will assist you in defining your concept and provide assistance throughout the hardware shop business process. 

In order to determine the size of the market, make sure you do market research. There are a variety of companies that conduct market research in India which could assist you. Keep in mind that the market is an excellent investment.

Choose a Permanent Supplier

Till now, you’ve gathered enough info about the market, products in demand, how to fill the inventory, etc. You may have gotten all this data either through websites or the locals operating in the same business. A few of these can be your rivals also, and a few may even misguide you. 

We recommend you not to select any of these suppliers or make a decision based on one condition under which they can be convinced that they will regularly supply you.

In other cases, it could occur that at the beginning phase you make a larger purchase, but when you get to the location of the businessman, he is unable (or refuses) to fulfill your small orders. In short, avoid getting stuck in situations where you have to buy large quantities of supplies.

Also, you must select a supplier that will be able to provide the materials as quickly as is possible as it is required. Only local suppliers are able to provide this service for you, as you can obtain the contact information of the supplier from the owner of another hardware shop.

Marketing

Do not mistake sitting in your store all day long just waiting for customers to come in. With the amount of competition in the market today, it is better to spread the word on your own.

You can employ a salesperson to travel throughout your local area, looking for new construction sites. These field trips will allow you to establish positive connections with the site owners and supervisors.

Know the Potential Threats and Challenges You’ll Face

Establishing and running a successful business isn't an easy feat. The first year is essential for the success of your hardware store. The success of your store will depend on your capacity to deal with a variety of important issues and needs during this time.

Employing

Be aware that the employees that you select at the start of the life cycle of your startup will determine the direction of your company. In the ideal scenario, you'll want employees with the experience in hardware and retail required to keep your focus on customer service.

Inventory

It's impossible to start a hardware store expecting it to remain devoid of quality products every time anyone walks into your store. The economic downturn caused many hardware stores to reduce their inventory and consequently lose customers. Industry estimates put the initial inventory investment at about ₹2000 per square foot in the retail area.

Customer Service

In the world of hardware stores, customer service matters a lot. Customers who shop at hardware stores require store employees to provide professional advice on a wide variety of hardware projects. To remain competitive in the market and distinguish yourself from your competition, it is essential to implement an excellent customer-oriented approach to the business.

Also Read: How to Start A Reselling Business In India?

Make Sure You Have the Required Professional Certification and Licenses

Professional certificates are not necessary to open a hardware business, but they can be helpful in the future if you have at least one. Anyone who plans to establish their own retail ventures or is currently pursuing a degree in the fields of marketing or information systems can benefit from earning the retail certificate. The certifications offered include:

  • Advanced Customer Service and Sales Certification (ACSSC)
  • Retail Business Credential (RBC)
  • Retail Management Certificate (RMC)
  • Customer Service and Sales Certification (CSCS)

Legal requirements exist that apply to every firm, and it could be a crime punishable by law if you begin a hardware shop business without complete documentation. In the majority of states, you are required to get a retail store license. Most businesses must charge sales tax on products or services they offer.

Hardware stores may also wish to think about the possibility of applying for a resale certification that permits retailers to purchase products for resale without having to pay sales tax. Other legal documents that you could require:

  • Employment contracts
  • Business registration
  • State license
  • Tax identification number
  • Proof of insurance
  • Business bank account

Conclusion

Opening a hardware business in India in this day and age that competes with Flipkart and Amazon can be a challenge. The most important thing to make it happen is knowing your product, being knowledgeable about inventory, keeping prices reasonable, and offering professional advice, something large box stores typically do not. 
Follow Khatabook for the latest updates, news blogs, and articles related to micro, small and medium businesses (MSMEs), business tips, income tax, GST, salary, and accounting.

FAQs

Q: What type of stock is needed to run a hardware business?

Ans:

A hardware store typically sells building materials, hand and power tools, fasteners, chains, electrical supplies, keys, locks, hinges, plumbing supplies, housewares, utensils, cleaning products, and paint.

Q: How much do I need to invest in opening a hardware business?

Ans:

If you are planning to start a complete hardware and paint store, then you’ll need up to ₹5-8 lakhs investment.

Q: How to start a hardware business?

Ans:

  1. Decide between starting a franchise or opening your own hardware store.
  2. Write a business plan.
  3. Invest in supplies and reliable customer service.
  4. Obtain the necessary insurance, permits, and a business bank account.
  5. Adapt your inventory, staffing, and marketing.

Q: Is the hardware shop business beneficial?

Ans:

Many people face cash-flow issues and sales-related issues and end up closing their shops. However, this also decreases the competition, and those who run their hardware store strategically very well manage to make up to 30%-40% profit on sales.

Disclaimer :
The information, product and services provided on this website are provided on an “as is” and “as available” basis without any warranty or representation, express or implied. Khatabook Blogs are meant purely for educational discussion of financial products and services. Khatabook does not make a guarantee that the service will meet your requirements, or that it will be uninterrupted, timely and secure, and that errors, if any, will be corrected. The material and information contained herein is for general information purposes only. Consult a professional before relying on the information to make any legal, financial or business decisions. Use this information strictly at your own risk. Khatabook will not be liable for any false, inaccurate or incomplete information present on the website. Although every effort is made to ensure that the information contained in this website is updated, relevant and accurate, Khatabook makes no guarantees about the completeness, reliability, accuracy, suitability or availability with respect to the website or the information, product, services or related graphics contained on the website for any purpose. Khatabook will not be liable for the website being temporarily unavailable, due to any technical issues or otherwise, beyond its control and for any loss or damage suffered as a result of the use of or access to, or inability to use or access to this website whatsoever.
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Disclaimer :
The information, product and services provided on this website are provided on an “as is” and “as available” basis without any warranty or representation, express or implied. Khatabook Blogs are meant purely for educational discussion of financial products and services. Khatabook does not make a guarantee that the service will meet your requirements, or that it will be uninterrupted, timely and secure, and that errors, if any, will be corrected. The material and information contained herein is for general information purposes only. Consult a professional before relying on the information to make any legal, financial or business decisions. Use this information strictly at your own risk. Khatabook will not be liable for any false, inaccurate or incomplete information present on the website. Although every effort is made to ensure that the information contained in this website is updated, relevant and accurate, Khatabook makes no guarantees about the completeness, reliability, accuracy, suitability or availability with respect to the website or the information, product, services or related graphics contained on the website for any purpose. Khatabook will not be liable for the website being temporarily unavailable, due to any technical issues or otherwise, beyond its control and for any loss or damage suffered as a result of the use of or access to, or inability to use or access to this website whatsoever.