Ordering online has never been more convenient with Swiggy in our lives. The food delivery app has brought about significant changes in ordering food and dining at restaurants among citizens. The introduction of Swiggy has made it possible to get food within minutes. Restaurants and newly opened eateries have also benefited. They can now expand their business to various food delivery partners. Restaurants can now improve their food business with technology. This can further ensure faster deliveries in an efficient manner.
Did you know that Swiggy was started in 2014 in India with its headquarters in Banglore?
What is Swiggy Business?
Swiggy is a food delivery business whose main focus is on food delivery and food orders. It provides an online platform for customers to interact with their favourite restaurants. It helps them to connect and provide regular feedback. Restaurants can register with Swiggy online through their partner program. This can be beneficial for restaurants that are looking to attract new customers.
Also Read: Using Swiggy’s business model to help business and startups
How to Register on Swiggy Online?
Here are the steps for Swiggy online registration to be followed by restaurants and eateries to be Swiggy partners:
Step 1: Log in to the Swiggy Website
A restaurant that wants to partner with Swiggy and be a part of its Swiggy partner program must log in to the Swiggy website first. At the bottom of the Swiggy home page, there is an option called "Contact". Click on "Contact" and a list will appear. Choose the option of "Partner with us" from the drop-down list.
Step 2: Filling the Form with Details
After choosing the option of "Partner with us", the website takes the applicant to a new page where they will have to enter basic details about the restaurant. Here is the list of details to be filled in the form:
Name of the Restaurant
Name of the Owner
Restaurant POC Designation
City of the Restaurant
Owner's Contact Number
Email ID of the Owner
After filling in the above-mentioned details click on the "Proceed" option.
Step 3: Fill in the Other Details
After selecting the "Proceed" option once the basic details are filled in, additional details must be provided on the form, such as:
Date of registration of the business
Business entity name
Details of the address of the business
Details regarding GST registration
GST certificate that has to be uploaded
FSSAI registration details
FSSAI certificate that has to be uploaded
KYC details such as - Aadhar, Passport, Voter ID or Driver's License - that have to be uploaded in JPEG format.
Step 4: The Process of Verification
Once all the necessary basic and additional details have been filled out on the webpage for verification, the verification process begins. Additionally, the applicant must submit a copy of the menu of the restaurant, a cancelled check, and an invoice for takeout.
Step 5: Partnership Agreement
Following successful verification and submission of basic and additional information. The next step is to sign a partnership agreement with Swiggy. For this purpose, a representative of Swiggy will visit to verify the details submitted are accurate and will then proceed to sign a partnership agreement.
Step 6: Name of the Restaurant on the Swiggy App
Once the partnership agreement is signed and all necessary verification is complete, the name of the restaurant will appear. This will be available to order from on the Swiggy app. This process will take about three weeks to occur.
Step 7: Acknowledgement of Registration Message
After registration has been completed, the applicant will receive a message of acknowledgement on the registered contact number. In addition, the applicant will get the email ID of the owner of the restaurant.
Step 8: Commission Payment
Payment for the commission must be made on time to Swiggy. In order to attract more customers and achieve the most desirable results, restaurants should also monitor their menus and prices consistently.
Swiggy Registration Documents
To register as a partner of Swiggy online, the applicant must also be ready with the necessary documents required for registration. The list of documents necessary is given below:
A cancelled cheque
FSSAI Registration Certificate
Details of the owner
A copy of the GST Registration Certificate
Also Read: Guide on How to Register on Zomato With Complete Registration Process & Documents Required
Benefits and Perks Provided to Swiggy Partner
Being partnered with Swiggy will bring in customers and other benefits to restaurants such as:-
1. Reviews, Ratings and Feedback
Any business cannot thrive without feedback. A business must regularly assess its performance as there is immense competition in every industry. Swiggy offers its customers the opportunity to rate, review, and leave feedback. Customers can use this feature to write quick and short feedback regarding their food orders. They can write about the taste, the quantity of food provided, the delivery timeline, the packaging of food, etc. Feedback is extremely valuable as restaurants can focus on areas of improvement and work on them to enhance the quality of service provided.
2. Easy Delivery
Food delivery can be tricky as it involves steps where mistakes should be avoided at all costs. Steps such as getting the order correctly, conveying the correct order to the kitchen, packing the food in the relevant containers, and doing all this within the time limit are a challenge. Hence, timely and correct deliveries are usually a challenge for the restaurant. This is why Swiggy plays a vital role in ensuring the delivery process is performed smoothly. With its army of delivery agents, it ensures that the order is delivered as quickly and efficiently as possible.
3. Quality of Service
Swiggy is a food delivery business and is very service-oriented. Their main focus is on delivering food to customers promptly and ensuring the highest quality of service. Swiggy is customer-friendly and this can be vouched for by the way the app has been built. The user interface is customer-friendly and the delivery agents are polite. The app also provides customers with live updates on the status of their food order. This reassures customers that their food is being prepared and will be delivered on time to them.
4. Operational Costs are Reduced
Restaurants can see a reduction in operational costs are features such as advertisement, deliveries and other overheads are being undertaken by Swiggy. Additionally, it provides restaurants with a huge customer base along with timely and easy deliveries and assured quality of service through its army of delivery agents. This helps restaurants with a reduction in operational costs and other costs of business and other economies of scale.
5. Huge Customer Base
Customers are a critical factor in any food business. Any food business needs a huge customer base. When restaurants partner with Swiggy, they are also assured of a ready and huge customer base. Swiggy is also investing in aggressive advertising to attract customers and spread the word of its existence to everyone.
Also Read: What Are Best Food Franchise Options Available in India Under 2 Lakhs?
Partnering with Swiggy can attract a lot of customers and thus boost business for restaurants, cafes, cafeterias, eateries, and bistros. The process of registering with Swiggy is easy and can be done online. It is a simple process that involves filling in basic information and any additional information needed. The applicant must also upload a few documents for registration. With these simple steps, the Partnership Agreement can be signed and the name of the restaurant will be listed on the Swiggy app.
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